Kitchen Tips

Why Is My Refrigerator Freezing Food and How To Fix

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Our kitchen space is incomplete without a refrigerator. This electric appliance keeps fruits, vegetables, and other food items fresh for a longer time. But sometimes it freezes them. And this is not normal.

This useful device freezing the food means there's something wrong with it. So it is important to understand what is the cause but it can seem like a daunting task. So for your ease, we have listed out some major reasons why the refrigerator is freezing the food and also find ways to fix them. 

Reasons Why Refrigerator Is Freezing The Food

Refrigerator freezing food items mostly happens due to the low-temperature setting. But this may not be the cause in most cases. So, here are 12 reasons why the refrigerator is freezing food items.

But you have to note that some of the mentioned reasons need direct supervision from an expert if you're unable to do it. So, if you feel like this is not your thing, go with the professions.

1. Setting Temperature Too Low

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A common cause could be the use of the wrong temperature setting. The refrigerator normally freezes the food at low temp so there might be chances that you have fixed the setting that way by mistake. As a result, the intensity of cool air circulating and freezing your food in the refrigerator. 

How to fix

  • Find the temperature setting in your refrigerator
  • Adjust the temp between 40°F-37°F as this is ideal that keeps the foods fresh without freezing.
  • So, avoid setting the temp below 37 or 36°F. 
  • Pay attention to the setting time and again for the safe side. 

2. Blocked Air Vents

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Air vents are important in refrigerators for cooling the air. Sometimes the fridge freezes the food when the vents get blocked. Now the blockage could be from the food items or due to other reasons. 

As the vents get blocked, it causes some parts of the fridge to receive the excess amount of cold air which leads to the freezing of food. Whereas other parts would still be warm. So this creates an imbalance in the temperature. So, maintenance of the vents is crucial for a balanced cool air circulation. 

How to fix

  • Locate the air vents which you can find inside the back wall of the fridge.
  • Observe if any food items or containers are blocking the vents.
  • If so, remove them and clear the space around the vents. 
  • The re-arrangement of the food items allows the air to pass through easily and maintains a balanced temperature inside the fridge. 

3. Overpacked Refrigerator

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We tend to put almost everything inside the fridge without knowing its capacity. Then what happens is the space gets narrowed making it hard for the cool air to spread evenly throughout the entire refrigerator section. As a result, the air gets concentrated in particular parts, and food items get frozen. 

This issue is often overlooked because we perceive that this appliance is made for cooling and no matter how much stuff we put there it will do its job. But that's not how the appliance works. It has limits for the stuffing too so we should consider this. 

How to fix

  • First, know the food limits for your refrigerator. You can read manuals or find them on the company's website.
  • Then, only fill the fridge within the limits.
  • And your fridge has also mentioned which food items to place where so follow that rule too. 
  • While arranging the food items make sure there is enough space for air circulation so that air doesn't have to be stuck in one place.

4. Gasket Issue

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The gasket is a pipe that runs through the edges of the fridge's door. This pipe is built there to prevent the outside warm air from entering inside and to keep the inside cool air tapped. That's how the refrigerator maintains a balanced temperature inside. 

But when the gaskets get cracked or damaged, the warm air enters and affects the inside cool air. Now, the compressor in this appliance works hard to keep the air cool lowering the impact of warm air. That way the compressor lowers the temperature too low which causes the food to freeze. So, it's a whole process. 

How to fix

  • Firstly, inspect the gasket and look for signs of tear, cracks, or any kind of damage on the pipe. 
  • If you see some cracks or damage, replace the gaskets.
  • Get a new gasket pipe that matches your refrigerator. 
  • The pipe needs to be straight and flexible so drown it under warm water for a day if some edges or parts are not straight. This makes it flexible and straightens the bent parts. 
  • Lift the edge of the gaskets, you'll see some metal retainers so unscrew them with a screwdriver. Unplug all. 
  • Now pull the old gasket and push the new gasket on that area. 
  • Put back those metal retainers and complete the process. 
  • If the gasket is all fine but with some dirt or debris, then cleaning it is the solution. You don't need to replace the pipe. 
  • To clean that from the pipe, use warm water and a soap mixture. Gently rub it on the gaskets by dipping the soft cloth or sponge into that solution. 
  • When done cleaning, dry the gaskets using paper towels and check if the door closes properly. 
  • This should solve the issue of freezing the food.

5. Faulty Thermostat

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A thermostat is known for its control of the cooling cycles and it does so by monitoring the temp and turning on and off the compressor. It senses the fridge's temperature and sends signals to the compressor to switch on or off accordingly.

When it doesn't work properly, its ability to sense the temp gets incorrect and transmits signals based on that leading the compressor to run for longer periods than required. This continuous functioning drops the internal temperature which results in freezing the food. 

A faulty thermostat may fail to recognize the set temperature and again cause the fridge to run for longer making the inside atmosphere much colder. 

How to fix

  • Unplug the power cord from the socket for safety purposes. Also, empty the fridge. 
  • Locate where the thermostat is in your refrigerator. Normally you can find it at the back of the fridge.
  • Now, look for the signs of damage.
  • Test the thermostat using a multimeter to be sure that it is faulty. Simply connect it to the thermostat and if it shows no continuity, that means the thermostat is faulty. 
  • In this case, replacing the thermostat is the only solution. So, buy a new thermostat based on the fridge's model.
  • Using a screwdriver remove the housing cover of the thermostat.
  • Disconnect all the wires connected to the old thermostat and make sure you remember which wire to connect where. 
  • Now, replace the old one by installing a new thermostat and reconnect the wires then secure them with metal retainers or screws. 
  • Put back the housing cover and plug the refrigerator. Check if it works. 

6. Malfunctioned Damper Control

The damper control manages the cool air that enters the refrigerator from the freezer compartment. A well-functioning damper maintains a balanced temperature in the fridge and freezer by opening and closing itself. 

But as it malfunctions, either it gets stuck in an open position or has trouble closing which allows the cold air to pass into the refrigerator section from the freezer. The excessive entry of cold air causes the temperature to drop very low and freezes the food. 

How to fix

  • Before proceeding, disconnect the power supply to the refrigerator. 
  • Then, find the damper control which normally resides near the top or back of the refrigerator section which connects to the freezer. 
  • Read the manual of the refrigerator for easy guidance on locating damper control. 
  • Once found, observe its housing and damper flap for any visible signs of damage- broken flap or stuck or collected debris. 
  • Try opening and closing the damper flap. It not moving freely means there is a defect in there. 
  • And yes, if you found any damages then it needs replacement of damper control.
  • To replace it, unscrew the damper and plug out the wires connecting to it. 
  • Once the old damper is removed, fit the new one and connect the wires back to it then fix them with screws. 
  • Check the movement of the new damper flap, it should move easily and close properly. 
  • Now you can attach back the housing cover for damper control and plug in the power supply. 
  • Ensure the temperature is set right and see if it works. If the damper is the issue then it should fix the freezing issue. 

7. Faulty Temperature Control Board

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A faulty temprature control board may be the one surfacing the issue of freezing the food. Much like damper control, a temperature board also helps regulate the cooling process. Since the refrigerator is entirely built for cooling so there are more than one part that controls the cooling system. 

When this control board is not in good condition, it becomes unable to manage the cooling process and disrupts the entire temp inside. This is because it sends incorrect signals to the fans, damper control, and compressor as a result refrigerator runs for a longer time and overcools the food items. 

Another thing is the faulty board is not able to detect if the preset temperature has reached so this also leads to freezing the foods. 

How to fix

  • As always unplug the refrigerator when doing something with the electric devices. 
  • Most refrigerators have this board at the back of it behind a panel. Yours could be different.
  • Go through the manual to find the exact location for the control board. Brandwise it may positioned differently. 
  • Once you get access to it, observe if there are any burns or damages.
  • If you see any damages then test its continuity with a multimeter to confirm its defects. The multimeter showing no continuity means the control board is faulty and needs to be replaced.
  • So, order a new one and replace the temperature control board by installing it 
  • It is better to call an expert if you can't perform the electric things as it also demands some solid skills. 

8. Defective Evaporator Fan

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The evaporator fan passes the cool air throughout the refrigerator section. When it stops working, the cool air doesn't get to spread much and stays in certain parts, mostly around the evaporator coils. 

This action of faulty fans leads to unequal distribution of cold air in the refrigerator. Some parts get too cold while others don't get much cold. This improper air circulation affects the control board causing the refrigerator to run longer cooling cycles. 

The fault in the fan could have occurred due to the collection of debris or the build-up of ice around there. As these disrupt the movement of the fan causing the inability to pass the air equally. The collected dirt and debris are also the reason behind the refrigerator making weird noises

How to fix

  • Find the location of the evaporator fan in your device by turning off the power. 
  • You'll find it behind the rear panel which is inside the freezer section. 
  • Pull off the rear panel by unscrewing it and get access to the evaporator fan. 
  • Search if the pan has any dirt or debris. Also, look carefully for the signs of burns or damage. 
  • As for dirt or debris, first, brush it off with a brush. If needed use a damp towel and clean the area. 
  • For the buildup of ice around the fan area, use a hairdryer to melt the ice but try not to overheat the components. 
  • When done, let that area dry before fitting back the panel. Otherwise, it might cause a short circuit due to moisture left. 
  • In case of damage or burns, replacing the old fan is what you need to do. 
  • Check the refrigerator's model number and order the evaporator fan according to that. 
  • Detach all the wires connected to the old fan and remove the pan from there.
  • Fit the new fan to that place and connect each wire to its place.
  • Once installed, try spinning the fan with your hand, it should spin freely. Otherwise, the installation did not go well, recheck that with the help of an expert. 
  • And lastly, restore the panel and secure it with screws. Plug in the power and examine the result. 

9. Clogged Defrost Drain

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The defrost drain carries away the water generated during the defrost cycle. That water is the buildup of ice on the evaporator coils, which drains out of the freezer and then the refrigerator. 

But as it becomes clogged due to food particles, debris, or ice buildup, the water can not drain properly. This water gets trapped in there and again refreezes inside the freezer and refrigerator compartments. As a result, it blocks the air vents introducing the issue of uneven cooling. 

That's not all, the refrigerator overcompensates by running for a longer time ultimately causing the temp to go too down and freezing the food. 

How to fix

  • Stop the power supply to the refrigerator for safety thing. 
  • The defrost drain has a small hole which houses near the bottom part of the refrigerator. 
  • There will be shelves or drawers in front of the drain so remove them. 
  • Now, you can check the drain hole and the area around it, look if ice has built up there.
  • If yes, then melt the ice using a hairdryer on low heat. 
  • Once the ice melts, inspect the drain for clogs. In case of clogging, clear the drain using a pipe cleaner and a soft brush or you can use a thin wire to make the way for water. 
  • After the cleaning, ensure the free flow of water by flushing the warm water. If the water flows properly, the drain is cleared. 
  • Plug back in the power cord and run the fridge for a few hours then check if it works. 
  • If it still does not work, it is time to call the expert. 

10. Compressor Problem

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The compressor is the heart of refrigerators. It passes the refrigerant through the system and dissipates the heat out of the appliance, cooling the air inside the refrigerator and freezer. 

It being malfunctioned or any problems in there means the trap of heat inside the appliance. This doesn't cool the air much and the temperature sensor sends the signals to the compressor and other parts regarding the warm air in the fridge due to trapped heat.

This causes the other parts including the compressor to work excessively to maintain a certain temperature set by us in the setting. As a result, there occurs a situation of excess coolness than required which freezes the food in those areas. 

The problem in the compressor may happen due to corrosion, burns, or disconnection of wires. 

How to fix

  • Safety first, so take the plug out from the socket. 
  • Locate where the compressor is in your fridge; it is usually housed on the back side of the appliance near the bottom part. 
  • Clear the way to the compressor by taking out its outer panel.
  • First of all, check the start relay before it goes to the compressor. If there is any burn or damage or if it shows signs of a loose wire, then fix that first. 
  • In case of damaged start rely, change it with the new one. When done, re-assemble the parts back to their original place and test the refrigerator if it's working.
  • Sometimes the start relay, which is placed with the compressor, might be the one causing the not cooling issue. 
  • But if it still did not fix the issue, then the compressor could be the one. 
  • Take a multimeter and test the wire connecting to the compressor. if the meter shows digits it's working otherwise it says the issue with the compressor.
  • For this, it is best to call an expert instead of doing it all by yourself since handling the compressor is skilled work.  

11. Dirty Condenser Coils

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The condenser coils are found mostly at the back of the fridge, if not then surely underneath the fridge. This location depends on companies and brands. These coils release the heat which is generated during the refrigeration process helping to keep the air cool and well balanced. 

The coils being dirty means the generated heat doesn't get to vanish properly resulting in the compressor putting in more effort and running longer than needed. All this results in excessive cooling in the appliance as the refrigerator tries to attain the desired temperature.

So, this whole process contributes to dropping the internal temp too low which makes the air extremely cold in certain parts and freezes the foods placed there. 

How to fix

  • Start with turning off the power supply to the refrigerator.
  • The coils could be located at the back or beneath the appliance so read the device's manual for this.
  • You will see a grille in front of the coils, so remove that by unscrewing it. 
  • Access the condenser coils and search for dirt or debris collected there. 
  • Try to brush off the dirt on the coils using a brush. If it doesn't go off easily, use a damp cloth and gently scrub off the dirt. 
  • Once cleaned fully, dry the coils using a hairdryer but at low heat or you can simply allow it to dry naturally. 
  • Then, proceed to fit the grille back to its place. Turn the power on and wait for 4-8 hours to check if this worked. 

12. Ice Maker Settings

The ice maker makes the ice by pulling off the cold air from the freezer. If you have set the ice-making setting too high, this could be the cause of why the refrigerator is freezing the food. 

The high setting causes the freezer to run for a longer time than its usual time. So, now there will be a flow of cold air inside the refrigerator due to the dropped temperature. This, in turn, freezes the food items particularly placed near the air vents. 

How to fix

  • Not to mention, pause the power supply by unplugging the fridge's power cord. 
  • Around the freezer section, you'll see the ice maker settings. This could be in a different place in your appliance so read the refrigerator's manual for ease. 
  • Change the ice maker setting to normal mode from the high one. The high ice produce setting is not good for the well-being of the refrigerator. 
  • Some refrigerators may have an "on or off" switch or a "fast ice" button so make sure it is fixed at a normal one. 
  • It is good to turn off the ice-making setting if not in use. 
  • After the setting is adjusted, plug the wire in and turn on the refrigerator. Check if this solved the issue or not. If it did not then, give a call to your nearest technician.